Roblox Error 267: Banned by Experience Creator

Updated November 6, 2026

Roblox Error Code 267 is a game-level ban issued by the experience creator, not by Roblox itself. Roblox’s own text: “Error Code 267 indicates your account has been banned by the experience creator for violating Roblox Community Standards within their experience. This ban is not issued by Roblox. You can still access other experiences and features on the platform.” Roblox Support cannot lift this ban — only the game’s creator can. This guide explains how to reach the creator, what Roblox will and will not do, and how 267 differs from 268, 600, and account-level bans.

Source: Roblox Support — Error Code 267: Banned from an Experience.

What 267 means and what it does not

267 is a ban scope limited to one specific experience (game). The account is fine, Roblox Support considers the player in good standing, and every other Roblox experience is still accessible. Only the specific game that showed 267 refuses the join.

Roblox is explicit about its own role: “This ban is not issued by Roblox. You can still access other experiences and features on the platform.” And on Support’s ability to intervene: “Roblox Support is unable to remove bans issued directly by experience creators or contact them for you.”

This means two things in practice:

• Do not file a Support ticket asking Roblox to lift the ban — Support cannot.
• The entire appeal path runs through the experience creator.

How to contact the experience creator

Roblox lists three ways to reach a creator, verbatim:

1. Sending a message or chatting on Roblox. Open the creator’s Roblox profile and use the message or chat function if they allow private messages.
2. Posting on their community wall, if available. Larger experiences often have a group with a community wall where bans can be appealed.
3. Using any social media links they might share on their profile, community, or the experience details page. Most Roblox creators link their Discord, Twitter/X, or YouTube from their profile.

The three paths rank by speed. Discord servers often have a dedicated appeal channel and respond within hours. Roblox messages are slower; creators may not check them often. Community walls are public and tend to discourage spam, so a short polite message is more effective than a long complaint.

What to write in an appeal

An effective appeal to a creator includes four points, in order:

1. The exact Roblox username that was banned. Display names are not the same as the account username; the creator needs the actual username to look up the ban.
2. The approximate date and time of the ban. If the ban was months ago, the creator may struggle to find the record.
3. What you were doing when the ban happened. A factual description helps the creator decide whether the ban was correct.
4. Why the ban should be lifted. If it was a misunderstanding, say so. If the rule violation was accidental, acknowledge it and promise to follow the rules.

Do not: send multiple messages, cross-post on every social channel at once, or threaten the creator. Each of these makes the ban permanent.

Roblox Community Standards — the reason for most 267 bans

The standards behind a 267 ban are Roblox’s Community Standards, which apply to every experience on the platform. The categories experience creators ban for are:

• Exploiting or cheating — any third-party tool that modifies gameplay.
• Harassment or hate speech — targeted abuse of other players in chat.
• Scamming — tricking other players out of items or in-game currency.
• Breaking the game’s specific rules — many experiences have rules beyond the platform-wide standards, such as no-weapon zones or safe areas.
• Repeated minor violations — small rule breaks that add up over time.

The creator’s rules supersede nothing on the Community Standards, but they can add to them. A roleplay game can ban for out-of-character behaviour; a PvP game can ban for teaming; a trading game can ban for off-platform deals. The 267 ban honours whatever rules the creator set.

What Roblox Creators cannot do

Roblox adds one hard limit, verbatim: “Roblox Creators cannot provide Robux or monetary refunds for purchases made on the Roblox platform.”

If you spent Robux inside the banned experience (on a game pass, developer product, or VIP server), those Robux are not refundable. The creator cannot issue refunds for Roblox-platform purchases, and Roblox Support will not refund purchases made on an experience that then banned you. Spending inside an experience is final.

267 versus 268 versus 600

Three error codes get confused. The actual differences:

267 and 600 share identical support-article text. Both are experience-creator bans. 268 is a different animal — it is a client-behavior kick, often tied to Roblox’s Hyperion anti-cheat detecting modified clients or scripts.

If 267 appears on every experience you try

267 is per-experience. If it appears on more than one experience, two possibilities:

• Each experience banned you separately. Rare but possible if the behavior that triggered the first ban was the same behavior across many games.
• The error code displayed is actually a different code and you misread it. Account-level bans surface with different wording and typically prevent login entirely.

Account-level bans from Roblox itself appear with messages like “This account has been moderated” on the login screen, not as 267 inside an experience. If every experience shows 267, check the Roblox account page for moderation notices.

Preventing 267 bans in future

Three habits reduce 267 risk:

1. Read the game’s rules before playing. Most Roblox games post rules on the experience description page or in a welcome message on first join. Rule violations are the most common 267 cause.
2. Never use third-party tools on Roblox. Script executors, aimbots, speed hacks — all violate both Community Standards and almost every game’s rules. These get both game bans (267) and sometimes account bans.
3. Treat chat with respect. Harassment is the second-most common ban cause after exploits. Keep chat civil, do not target individual players.

If a ban was a genuine misunderstanding, a calm appeal to the creator usually works. Most creators are reasonable about first-time errors.

How creators issue and manage bans

Roblox provides a ban system directly in the Creator Hub. A creator can issue a temporary ban (1 hour, 1 day, 1 week) or a permanent ban from their game’s management page. The creator sees:

• A list of banned accounts with usernames and timestamps.
• The reason the ban was issued, if the creator wrote one in.
• Controls to shorten, lift, or extend each ban.

A creator can also delegate ban powers to moderators via the game’s permission settings, so the person who banned you may be a moderator rather than the game’s main developer. Either way, the appeal path is the same — reach out through the channels listed above.

Common reasons creators do not reverse 267 bans

When a creator decides not to lift a ban, four reasons appear most often:

1. The violation was clearly intentional. Exploits and repeated harassment rarely get reversed.
2. The ban reason is a safety-critical rule (grooming, revealing personal info, grooming attempts). These are permanent by design and often reported to Roblox trust & safety.
3. The appeal was hostile. A threatening message or an attempt to negotiate rather than acknowledge often shuts the appeal down.
4. The creator has a no-appeal policy. Some large games publicly state they do not review appeals; in those cases the ban stands.

Knowing this in advance keeps expectations realistic. For first-time, accidental violations in smaller experiences, a calm appeal often works. For large commercial games with strict rules, expect no response.

FAQ

Can Roblox Support lift a 267 ban?

No. Roblox’s own text: “Roblox Support is unable to remove bans issued directly by experience creators or contact them for you.” The only path is to reach the creator through their Roblox profile, community wall, or linked social channels.

Is 267 a permanent ban?

It depends on the creator. Some creators issue 1-day bans, others issue permanent ones. The ban length is set by the creator when they apply the ban and shows no indicator to the player; you have to ask the creator.

Can I use a different account to rejoin?

Technically yes, because the ban is per-account per-experience. But using an alt account to evade a ban is itself a violation of Roblox’s Terms of Use and can result in a platform-wide ban on both accounts. Appeal through the proper channels instead.

Will I get refunded for Robux spent in the banned experience?

No. Roblox’s own line: “Roblox Creators cannot provide Robux or monetary refunds for purchases made on the Roblox platform.” Spending inside the experience is final, regardless of whether you were later banned.

What if the creator does not respond to my appeal?

You have no further recourse. Roblox Support cannot intervene. If a creator ignores appeals, the ban effectively stands. Some creators simply do not read messages; moving on to other experiences is the practical outcome.

Does 267 affect my ability to play other Roblox experiences?

No. Roblox is explicit: “You can still access other experiences and features on the platform.” The 267 ban applies only to the one experience that issued it.

How is 267 different from 268?

267 is a creator-issued ban from a specific experience. 268 is a kick for “unexpected client behavior” — typically from Roblox’s anti-cheat system detecting a modified client or exploit tool. 267 is social/rule-based; 268 is technical/anti-cheat.

Related error codes

• Full Roblox error codes table.
• Error 277 — connection lost.
• Error 279 — failed to connect.
• Error 524 — permission denied.
• Roblox hacked account recovery.