Terms and Condition

Payment Guidelines

We accept payment via VISA Inc. and MasterCard Worldwide. To pay by credit card when placing an order in our online store, simply select “credit card” as your payment method.

When you pay with a bank card, your bank’s secure authorization page processes the transaction and requests the following information:

  1. Card type
  2. Card number
  3. Expiration date (as shown on the card)
  4. Cardholder’s name (in Latin letters, exactly as printed on the card)
  5. CVC2/CVV2 security code

If your card supports 3D-Secure, we will redirect you to your bank’s authentication page for payment verification. For details on this additional security step, please consult your issuing bank.

Your payment security is our priority. All online transactions are protected by PCI DSS international security standards and SSL encryption, ensuring that your data is safe from unauthorized access.

Payment Security Tips:

  • Treat your cards like cash—never leave them unattended in public places.
  • Avoid sharing your full card number over the phone with unknown parties.
  • Keep your bank’s emergency contact number handy in case your card is lost or stolen.
  • Only enter card details when making a purchase, never for any other purpose.

Returns Policy

The Federal Law “On Protection of Consumer Rights” governs returns.

  • You may cancel your order anytime before delivery and within seven days after receiving the goods.
  • Returns of goods in good condition are accepted only if the product retains its original appearance and consumer qualities and you have proof of purchase.
  • Customized or personalized products cannot be returned if they are intended for exclusive use by the buyer.
  • Refunds will be issued no later than ten days after your return request is received, excluding any delivery costs incurred by the seller.
  • We will return refunds for bank card payments to the same card within 1 to 30 business days.

Service Cancellation

Article 32 of the Federal Law “On Protection of Consumer Rights” outlines your right to terminate a service agreement:

  • You may cancel services at any time by paying a proportional fee for services rendered up to the cancellation notice, plus any additional costs incurred by the contractor.
  • If the service provided has defects, you may request:
    • Free correction of the defects;
    • A price reduction;
    • The service provider will reimburse your expenses whether you fixed the defects yourself or through a third party.
  • You have the right to claim defects found during the warranty period or within a reasonable time of up to two years if no warranty applies.
  • The service provider is liable for defects existing before acceptance of the service.
  • We will return refunds for bank card payments to the same card within 1 to 30 business days.

How to Place an Order

Follow these easy steps:

  1. Select Products
    Browse product categories (e.g., accounts). Click on a product to view detailed descriptions, photos, and key features.
  2. Add to Cart
    Click the “Buy” button to add your chosen product to your shopping cart. You may add as many items as you like.
  3. Review Your Cart
    Visit the “Basket” to check your selected items. Adjust quantities or remove items as needed.
  4. Checkout
    Click “Checkout” and enter your contact details. After payment, your account details will be emailed to you.

Need assistance? Email us at support@agatasmurf.com.

Enjoy your shopping experience!

Service Description

Agatasmurf provides Level 30 accounts for Riot Games’ “League of Legends” for a fee. These accounts have no tournament rankings and serve as fresh starting points for players. Agatasmurf levels these accounts at 30 across different game modes. All accounts remain the property of Riot Games. Our service does not grant ownership or intellectual property rights in Riot Games content or branding, nor does it waive your obligations under any agreements with Riot Games.

Lifetime Warranty

We stand behind our accounts with a lifetime warranty. If Riot Games bans your purchased account under the conditions listed below, we will provide a replacement account.

  • You must send the ban notice and reason to support@agatasmurf.com within 15 days.
  • • The ban reason must be related to “Purchase of an account,” “Use of a 3rd party leveling program,” or equivalent.
  • • The account has played at least one match after purchase.
  • You haven’t already received a replacement.
  • You changed the registered email and password before playing any games, as explained in your welcome email.
  • You haven’t transferred the account from its original region.

The warranty does not cover bans due to player misconduct such as cheating, harassment, or excessive profanity.

Intellectual Property Rights

All League of Legends trademarks and IP belong to Riot Games. Original content on this site is owned by Agatasmurf. These terms do not grant you any rights to use Riot Games’ or Agatasmurf’s intellectual property.

Privacy Policy

Agatasmurf collects data when you make a purchase (email, contact info) to manage your account and for internal analysis. We utilize cookies on our website to enhance user experience; you have the option to disable them in your browser settings. If you subscribe to our mailing list, you consent to receiving updates and offers. We never sell your personal data and only use it to improve our services, contact you when necessary, and for marketing if you opt in.

Indemnity

EXCEPT FOR THE WARRANTY, AGATASMURF MAKES NO GUARANTEES THAT ACCOUNTS ARE ERROR-FREE. WE DISCLAIM LIABILITY FOR ANY DAMAGES ARISING FROM USE OF OUR ACCOUNTS TO THE FULLEST EXTENT PERMITTED BY LAW. BY PURCHASING, YOU AGREE TO THIS INDEMNITY.

Contact Information

For questions regarding these terms, please contact support@agatasmurf.com.

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