Where Are My Robux? Balance, Transactions and Missing Robux
Your Robux balance shows in the upper right corner of the Roblox website, at the top of the mobile app after tapping the Robux icon, and next to My Balance in the Robux menu of the Xbox app; the full history lives on the My Transactions page, which you open by clicking the Robux amount on the web. Robux only appear on the account that bought or earned them, Premium stipends arrive once a month by the end of the renewal day, and a direct message saying Robux were removed means a related purchase was refunded.
Updated November 13, 2026 · Sources: Roblox Support — Where are my Robux? (updated November 10, 2026), Roblox Support — Message Received: Robux Removed from my Account (November 10, 2026)
Where the balance is on each platform
| Platform | Where to look |
|---|---|
| Web browser | Log in to the account that bought or earned the Robux; the balance is in the upper right corner |
| Mobile app | Log in → tap the Robux icon at the top → balance at the top of the screen |
| Xbox app | Open Roblox from the Xbox home → log in → Robux menu → My Balance in the lower left |
| PlayStation and other devices | Not listed in Roblox’s article; the website in a browser shows the same balance |
The first line of Roblox’s instructions is the one that solves most “missing” Robux: log in to the account where they were purchased or earned. A purchase made while logged into a second account, or a child’s purchase on a parent’s account, lands on that account.
Reading My Transactions
On the web, click the Robux icon in the upper right, then click your Robux amount to open My Transactions. The filter in the upper left switches between these views:
| Transaction type | What it lists |
|---|---|
| Summary | Incoming and outgoing Robux totals |
| Currency Purchases | Robux you bought |
| Premium Stipends | The monthly Robux allowance from a Premium membership |
| Purchases | Virtual items and passes you bought |
| Sales of Goods | Items and passes you sold |
| Creator Rewards | Robux earned from daily engagement and audience expansion rewards |
| Group Payouts | One-time or recurring payouts from a group; the split is explained in our group payout calculator |
| Pending Robux | Transfers on hold until age requirements are met (see gifting Robux) |
“Robux removed from my account”
Roblox sends a direct message to the account’s Inbox when a charge is refunded and the Robux from that charge are taken back. The article adds that accounts which abuse refunds or complete unauthorized purchases may face moderation, including a suspension for a period or removal from Roblox, because that violates the Terms of Use. If the refund was not yours, the unauthorized charges guide covers what Roblox asks for; otherwise the message is informational and Customer Support is the contact for questions.
Symptom, cause, action
| Symptom | Likely cause | Action |
|---|---|---|
| Bought Robux, balance unchanged | Logged into a different account than the one that paid | Log in to the purchasing account and check Currency Purchases |
| Premium renewed, no stipend yet | Stipends land by the end of the renewal day | Check Premium Stipends in My Transactions after that day |
| Balance dropped with an Inbox message | A related charge was refunded and the Robux removed | Read the message; contact Customer Support if the refund was not requested by you |
| Robux from a friend not showing | Transfer pending acceptance or age requirements | Accept the notification; pending amounts sit in Pending Robux for 7 days |
| Balance differs between devices | Different accounts signed in on each device | Compare the username shown on each |
| Want the balance in dollars | Robux are not refundable to cash | Our Robux to USD page shows purchase-price equivalents only |
FAQ
Where can I see my Robux balance?
Upper right corner of the website, at the top of the mobile app after tapping the Robux icon, and under My Balance in the Xbox app’s Robux menu.
How do I check my Robux spending history?
On the web, click the Robux icon, then your Robux amount, to open My Transactions; use the filter for purchases, sales, stipends, Creator Rewards and group payouts.
Why are my purchased Robux missing?
Most often they are on the account that was logged in at purchase. Log in to that account; Currency Purchases in My Transactions lists the order.
When does the Premium stipend arrive?
Once a month, by the end of the membership renewal day, listed under Premium Stipends in My Transactions.
What does “Robux removed from my account” mean?
A refund was processed for a related purchase and the Robux from that charge were taken back. Roblox notifies you by direct message in your Inbox.
Can I get my Robux back after a refund removes them?
Not through the balance; the refund returned the money. Questions about the removal go to Roblox Customer Support.
More Roblox account and Robux guides in our Roblox section.
