How to Appeal a League of Legends Suspension and Actually Get Unbanned
To appeal a League of Legends suspension, submit a ticket on Riot Support and choose “Discuss a Personal Suspension, Ban, or Restriction” as the request type. Be realistic, though: Riot says correctly placed penalties are “never overturned,” and bans from the Instant Feedback System are generally not lifted. Appeals work for genuine mistakes, compromised accounts and security or billing cases.
How to submit a League of Legends suspension appeal
Funny enough, Riot doesn’t have a separate appeal form. Just tickets. Every appeal goes through a normal support ticket, and Riot’s own suspension FAQ lists three steps:
- Go to Riot Support and choose Submit a ticket.
- Select “Discuss a Personal Suspension, Ban, or Restriction” as the request type.
- Enter the details and submit.
Use the email and Riot ID of the banned account (Riot only discusses a penalty with the account owner). Then wait for a reply in the ticket, and keep an eye on the email address linked to the account, since that’s where notifications arrive. There’s no phone line and no faster route, and opening several tickets for the same ban doesn’t speed anything up.
What to write in a League of Legends suspension appeal
Keep it short. Keep it factual. Support staff can see the penalty reason and, for behaviour bans, the chat logs, so arguing about what you said rarely helps. What does help is information they can’t see on their own:
- The date the problem started and when you last played normally.
- Signs someone else used your account: password reset emails you didn’t request, unknown logins, purchases you didn’t make.
- For billing bans, the payment details and what happened (for example, a bank dispute you didn’t intend).
- For a penalty you think was misapplied, the specific game and why you believe the system got it wrong.
Honestly, the tone matters too. A calm two-paragraph ticket gets read properly. A wall of anger about another player in the same game doesn’t change anything, because Riot says it “can not discuss other players’ actions with you.”
Which bans can be lifted, and which can’t
This is the part most appeal guides skip. Riot sorts suspensions into a few groups, and your chances depend almost entirely on which one you’re in.
| Type of penalty | Typical cause | Can an appeal help? |
|---|---|---|
| Disciplinary (behaviour) | Instant Feedback System reports, verbal abuse, hate speech, intentional feeding, AFK, offensive names | Rarely; “correctly placed penalties will not be removed” |
| Cheating | Unapproved third-party programs | Only if the detection was wrong |
| MMR boosting | Someone else playing ranked on your account, or deranking | Rarely; both booster and boostee are penalised |
| Financial disputes | Chargebacks or unauthorised charges | Yes, case by case with Riot’s billing team |
| Security | Suspicious activity on the account | Yes, case by case; Riot investigates and helps the original owner |
Put simply, appeals exist for mistakes and for situations outside your control, like a stolen account or a bank error. They don’t exist to negotiate a behaviour ban down.
Behaviour bans: what Riot says about appeals
Riot is blunt in its own words. Bans from the Instant Feedback System “are generally not lifted or adjusted,” and temporary or permanent suspensions are “almost always preceded by multiple warnings or temporary suspensions.” When you’re banned for behaviour, Riot shows the reason when you log in and provides chat logs for the games involved. Its permaban FAQ adds that permabans “are almost never removed.”
Riot also closes off the usual arguments. Another player being worse is “never an excuse.” Someone else playing on your account? “You are fully responsible for all activity on your account,” and account sharing is itself against the Terms of Service. If you think your account was actually stolen, that’s a security case, and the right step is Riot’s account recovery process, not an argument about the ban.
It also helps to know where you are on the ladder of penalties. Riot separates restrictions from suspensions: restrictions are time-based limits for earlier or smaller infractions (chat restrictions are the usual first step for verbal abuse), while a suspension locks you out of the account for a set time. At the far end sit ID bans, which Riot describes as special cases where “a more serious offense results in a much longer penalty.” If you’ve only been chat-restricted, there’s usually nothing to appeal; the restriction runs its course (and it’s a warning worth taking seriously).
Boosting suspensions
Letting someone else play ranked on your account counts as MMR boosting, and Riot penalises both sides. Riot’s boosting page lists the consequences:
- A 14 to 180 day suspension, depending on severity and frequency.
- A 6 month suspension when duoing with a confirmed scripter.
- Honor dropped to level 0.
- No ranked rewards for the current season.
- A permanent ban for second-time offenders.
Appealing a boosting ban almost never works. Real talk: if you paid for boosting, the appeal won’t undo it. We don’t sell boosting for exactly this reason, and our LoL boosting overview explains the risks in more detail.
Billing and security suspensions
These are the cases where an appeal is genuinely the right move. Riot suspends accounts after chargebacks or unauthorised charges, and its support page says those cases “vary by case,” handled by billing specialists. If a family member disputed a charge without telling you, or your bank flagged a purchase by mistake, explain that in the ticket and follow the billing team’s instructions.
Security bans happen when Riot detects suspicious activity, often after a phishing link or a password leak. Riot locks the account to limit damage and investigates. It will only help the original account owner, so have your original email and account details ready. To be fair, this is the one ban type where Riot is clearly on your side: the goal is to give the account back to the right person.
Bought an account and got banned?
Buying accounts is against Riot’s Terms of Service, and Riot’s security article lists selling, purchasing, sharing, trading or gifting accounts as a breach. An appeal to Riot won’t help with that. If you bought an account from AgataSmurf, though, our warranty does: if Riot bans it within 30 days for reasons like “Purchase of an account,” we replace the account under the conditions in our warranty terms, which include changing the email and password before your first game and not moving the account out of its region. It’s a replacement, not a refund, and it doesn’t cover bans for the player’s own behaviour.
How long does Riot take to answer?
Riot doesn’t publish a fixed response time for suspension tickets, and it varies with the type of case and how busy support is. Security and billing cases can take longer because they involve an investigation or the payment provider. Don’t open duplicate tickets while you wait. They don’t move you up the queue, and they make the conversation harder to follow for whoever picks it up.
While you wait, two things are worth doing. First, secure the account: change the password, check the email address on file and turn on multi-factor authentication if it isn’t already on (especially if you suspect someone else logged in). Second, collect anything that supports your case, such as screenshots of suspicious emails or bank statements for a disputed charge, so you can answer follow-up questions quickly. That’s it. Then wait.
How to avoid the next suspension
Riot’s own tips are refreshingly practical: turn off all chat, mute people, pings and emotes the moment you feel the urge to respond, and play with friends rather than alone in solo queue when you’re tilted. Its chat commands help too, especially /fullmute, /muteself and /deafen. Every new infraction brings an account “one step closer to a permanent ban,” so the cheapest fix is the one you apply before the next game.
Not sure what your account’s status is right now (temporary, permanent or just restricted)? Our guide on how to check a LoL ban explains where to look, and the low priority queue guide covers the smaller penalty most players meet first. For the positive side of the system, our honor system guide explains how good behaviour is rewarded. A League of Legends suspension appeal is worth filing when something really went wrong; for everything else, the best appeal is a clean next season.
FAQ
How do I file a League of Legends suspension appeal?
Submit a ticket on Riot Support and select “Discuss a Personal Suspension, Ban, or Restriction” as the request type, then enter the details of your case.
Does a League of Legends suspension appeal ever work?
Riot says correctly placed penalties are never overturned, and Instant Feedback System bans are generally not lifted. Mistakes, security cases and billing disputes are reviewed case by case.
Can a permaban be removed?
Riot says permabans are almost never removed, because they usually follow earlier warnings and suspensions.
What is the penalty for boosting in League of Legends?
A 14 to 180 day suspension, Honor reset to 0, no ranked rewards for the season, and a permanent ban for second-time offenders. Both the booster and the account owner are penalised.
Someone else played on my account. Will Riot lift the ban?
No. Riot holds account owners responsible for all activity on their account. If the account was stolen, use Riot’s account recovery process.
How long does a temporary suspension last?
Riot says most temporary suspensions last days or weeks. The exact length is shown when you try to log in.
