Can’t log in to League of Legends? Don’t worry – we’ve got your back. Whether it’s a password error, a server hiccup, or your computer throwing a tantrum over security settings, this guide will walk you through it all, step by step.
First Things First: Is This a Login Credential Issue?
If the error message you’re seeing is about your username or password, then it’s probably an account recovery situation. Head over to the account recovery page to get that sorted out.
Browser Matters (Yes, Even If You Don’t Use It)
League’s client depends on your system’s default browser settings – even if you never open that browser.
Windows users: Your system uses Internet Explorer.
Mac users: Your system uses Safari.
Make sure these browsers are set up properly, not just the one you prefer to use daily.
Windows Users: Try the Hextech Repair Tool
It’s a free diagnostic tool that can automatically fix many common issues – including login failures. Download it here.
Common Login Symptoms
Error message pops up, but your username/password are correct.
The client hangs or your connection times out when logging in.
Pro Tip: Double-Check Your Region
It’s easy to miss in your rush to enter Summoner’s Rift, but make sure you’re trying to log in to the correct region. The option appears at the top-right corner before you hit Play. Accounts are region-locked, so if you’re on the wrong server, it just won’t work.
Is the Server Down?
Before diving into fixes, check whether the servers are up and running in your region. Riot has a dedicated Server Status page for each area:
North America
EU West
EU Nordic & East
Korea
Japan
…and more, including the new Middle East server (Live from June 25, 2024).
Sync Your Clock
An out-of-sync system clock can throw everything off. Here’s how to fix it:
DNS Settings: Worth a Check
Sometimes tweaking your DNS can solve pesky connection issues:
Update Your Security Protocols (Windows)
If your system is clinging to outdated SSL versions (like SSL 2.0 or 3.0), it might block League’s connection. Here’s what to do:
Open Internet Explorer (even if you never use it).
Go to Internet Options → Advanced.
Scroll to Security.
Uncheck SSL 2.0 and SSL 3.0.
Check TLS 1.0, 1.1, and 1.2.
Click Apply, then restart your PC.
Quick Access: Just press the Windows key, search “Internet Options,” and jump in at step 2.
Bonus Fix: Microsoft’s Fixit Tool (Windows)
If Internet Explorer or registry issues are behind your login trouble, Microsoft has an automated “Fixit” tool that can help. Download it here.
Killer Network Users: Turn Off Advanced Streaming
Using a Killer Network adapter and getting a “You may be offline” error?
Here’s what to do:
Press Windows key → Type “Killer”.
Open either Killer Network Manager or Killer Control Center.
Go to Settings.
Disable Advanced Stream Detect.
Close the app and try launching League again.
Mac Users: Safari Might Be the Culprit
League requires Safari to allow cookies. Here’s how to check:
Open Safari.
Click Safari in the top bar → Preferences.
Go to the Privacy tab.
Under “Cookies and website data,” select Always allow.
Keep Your Mac Up to Date
Outdated macOS versions can cause performance issues. Update your system like this:
Click the Apple icon → About This Mac → Software Update…
Install all available updates.
Restart if prompted.
Still stuck after all this? You might want to submit a support ticket for a more tailored fix.
Now, go crush it on the Rift.
