Payment Guidelines
We accept payment via VISA Inc and MasterCard WorldWide. To pay by credit card when placing an order in our online store, simply select “credit card” as your payment method.
When paying with a bank card, the transaction is processed through your bank’s secure authorization page, where you’ll be asked to enter:
Card type
Card number
Expiration date (as shown on the card)
Cardholder’s name (in Latin letters, exactly as printed on the card)
CVC2/CVV2 security code
If your card supports 3D-Secure, you’ll be redirected to your bank’s authentication page to verify the payment. For details on this additional security step, please consult your issuing bank.
Your payment security is our priority. All online transactions are protected by PCI DSS international security standards and SSL encryption, ensuring that your data is safe from unauthorized access.
Payment Security Tips:
Treat your cards like cash — never leave them unattended in public places.
Avoid sharing your full card number over the phone with unknown parties.
Keep your bank’s emergency contact number handy in case your card is lost or stolen.
Only enter card details when making a purchase, never for any other purpose.
Returns Policy
Returns are governed by Article 26.1 of the Federal Law “On Protection of Consumer Rights”:
You may cancel your order anytime before delivery, and within seven days after receiving the goods.
Returns of goods in good condition are accepted only if the product retains its original appearance, consumer qualities, and you have proof of purchase.
Customized or personalized products cannot be returned if they are intended for exclusive use by the buyer.
Refunds will be issued no later than ten days after your return request is received, excluding any delivery costs incurred by the seller.
Refunds for payments made by bank card will be returned to the same card within 1 to 30 business days.
Service Cancellation
Your right to terminate a service agreement is outlined in Article 32 of the Federal Law “On Protection of Consumer Rights”:
You may cancel services at any time by paying a proportional fee for services rendered up to the cancellation notice, plus any additional costs incurred by the contractor.
If the service provided has defects, you may request:
Free correction of the defects;
A price reduction;
Reimbursement of expenses if you fixed the defects yourself or through a third party.
You have the right to claim defects found during the warranty period, or within a reasonable time of up to two years if no warranty applies.
The service provider is liable for defects existing before acceptance of the service.
Refunds for payments made by bank card will be returned to the same card within 1 to 30 business days.
How to Place an Order
Follow these easy steps:
Select Products
Browse product categories (e.g., accounts). Click on a product to view detailed descriptions, photos, and key features.Add to Cart
Click the “Buy” button to add your chosen product to your shopping cart. You may add as many items as you like.Review Your Cart
Visit the “Basket” to check your selected items. Adjust quantities or remove items as needed.Checkout
Click “Checkout” and enter your contact details. After payment, your account details will be emailed to you.
Need assistance? Email us at support@agatasmurf.com
Enjoy your shopping experience!
Service Description
Agatasmurf provides Level 30 accounts for Riot Games’ “League of Legends” for a fee. These accounts have no tournament rankings and serve as fresh starting points for players. Agatasmurf levels these accounts to level 30 across different game modes. All accounts remain the property of Riot Games. Our service does not grant ownership or intellectual property rights in Riot Games content or branding, nor does it waive your obligations under any agreements with Riot Games.
Lifetime Warranty
We stand behind our accounts with a lifetime warranty. If your purchased account is banned by Riot Games under the conditions below, we will provide a replacement account:
Ban notice and reason must be sent to support@agatasmurf.com within 15 days.
Ban reason must be related to “Purchase of an account,” “Use of a 3rd party leveling program,” or equivalent.
Account has played at least one match after purchase.
You haven’t already received a replacement.
You changed the registered email and password before playing any games, as explained in your welcome email.
The account hasn’t been transferred from its original region.
The warranty does not cover bans due to player misconduct such as cheating, harassment, or excessive profanity.
Intellectual Property Rights
All League of Legends trademarks and IP belong to Riot Games. Original content on this site is owned by Agatasmurf. These terms do not grant you any rights to use Riot Games’ or Agatasmurf’s intellectual property.
Privacy Policy
Agatasmurf collects data when you make a purchase (email, contact info) to manage your account and for internal analysis. We use cookies on our website to improve user experience; these can be disabled in your browser settings. If you subscribe to our mailing list, you consent to receiving updates and offers. We never sell your personal data and only use it to improve our services, contact you when necessary, and for marketing if you opt in.
Indemnity
EXCEPT FOR THE WARRANTY, AGATASMURF MAKES NO GUARANTEES THAT ACCOUNTS ARE ERROR-FREE. WE DISCLAIM LIABILITY FOR ANY DAMAGES ARISING FROM USE OF OUR ACCOUNTS TO THE FULLEST EXTENT PERMITTED BY LAW. BY PURCHASING, YOU AGREE TO THIS INDEMNITY.
Contact Information
For questions regarding these Terms, please contact: support@agatasmurf.com
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